Bring the kiosk to the customer

Today, people want instant access to information, special services and e-business transactions, whether they are shopping, traveling or dining out. With IBM Anyplace Kiosk solutions, you can deliver a rich, compelling interactive experience directly to customers – virtually anywhere. These kiosks combine robust computing power, a state-of-the-art infrared (IR) touch screen display and optional peripherals in a slim, tapered design that is easy to place. Cost-effective, they are ideal for pervasive installation. Multiple mounting options enable you to place kiosks at touch points convenient to customers and employees. Compact IBM Anyplace Kiosk solutions can help you revolutionize your business, differentiate yourself from competitors, and influence end‑user decisions as they happen.

Enabling business innovation in a bigger, bolder way

Meet the newest member of the IBM Anyplace Kiosk family, the 17” model. With more touch screen real estate, yet still ultra-compact, this model delivers greater end-user impact with more detail and higher resolution on screen images, while its sleek design allows it to be installed virtually anywhere. A bigger screen also makes it easier to use and offers the possibility of viewing by more than one person.

Highlights

• Sleek, ultra compact kiosk combines processor, flat panel touch screen, MSR and scanner to fit virtually anywhere

• New 17” touch screen models – bigger screen, yet still ultra compact

• Flexible platform delivers a dynamic interactive experience and is cost-effective for pervasive installation

• Fast and easy to install, service and manage

Extensive range of self-service opportunities

A broader family of high-powered, multimedia kiosk offerings creates new opportunities to revolutionize the customer experience. IBM Anyplace Kiosk solutions are equipped to span multiple markets, including retail, travel/tourism, communications, financial, government, transportation, entertainment, healthcare and other sectors. Solutions available from IBM and IBM Business Partners include in-aisle CD/DVD preview and digital download stations, guided selling tools, self-ordering in restaurants, unattended check-in for hotel guests, and much more. This list includes Ready for IBM Retail Store Innovations solutions pretested for use with IBM Anyplace Kiosk systems. In addition, the IBM Anyplace Kiosk can be integrated with diverse applications and devices enterprise-wide, using a standards-based platform – the IBM Store Integration Framework – to deliver a consistent and real-time view of your business to the customer. With this framework, you can react quickly to changing business needs, adopt new applications more easily and deliver differentiated services for success.

Compelling multimedia experience

With a choice of 12”, 15” or 17” flat panel touch screens, extra bright displays2 and superior IR touch technology, the IBM Anyplace Kiosk provides exceptional image quality and helps provide rapid, accurate self-service transactions. Intel® Extreme Graphics 2 technology delivers intense, realistic 3D graphics and full screen, full motion video for a truly exciting interactive experience. It features an IR touch screen that typically doesn’t need to be calibrated, and has a higher contrast ratio and reduced glare for improved screen visibility. High quality stereo speakers support audio applications and a presence sensor activates the kiosk when someone approaches, which helps capture the end user’s attention.

Ultra compact form factor

The IBM Anyplace Kiosk features an ultra compact form factor that starts at 2.8”/72mm3 deep and weighs less than 10lbs (12” model). The compact size allows customers to place kiosks at the point of decision, whether that placement is on an aisle end cap, counter, wall or integrated into a free-standing floor mount. The flexible mounting options IBM Anyplace Kiosk 12”, 15” and 17” revolutionize how information is conveyed and how end users may dynamically interact with the self-service solution.

Versatile options for scanning available

Two options for scanners are offered. The versatile IBM Anyplace Omni Scanner makes scanning barcodes both easy and intuitive with the capability to capture a variety of numerous barcodes in any orientation. This high-performance scanner was designed specifically to complement the IBM Anyplace Kiosk and offers a compact, rugged design built to work in virtually any retail environment. Retailers can also choose the IBM Anyplace Line Scanner, which is cost efficient and ideal for basic barcode scanning kiosk applications.

IBM Anyplace Kiosk features

Presence detector can activate kiosk as end users approach Integrated stereo speakers for high quality audio 12”, 15” or 17” IR touch screen display has no plastic film to scratch and is designed to help avoid the need for recalibration Multiple mounting devices (optional) enable you to place kiosks at touch points convenient to customers and employees. These options (shown) include tabletop mounts with a wide tilt range for ergonomically correct viewing; third-party mounts such as the articulated radial arm; and flush-to-wall mounts.

Integrated all-in-one unit

The IBM Anyplace Kiosk solution is an integrated, all-in-one unit that is purpose-optimized for the self-service environment, combining processor, flat panel touch screen, integrated MSR and scanner option into a single device. A robust bezel cover design provides superior cable management and tamper resistant user controls. These kiosks offer an integrated mini-PCI slot4 for advanced, high-speed wireless LAN connectivity, USB and serial ports to accommodate a variety of external peripherals, and a single power cord to ease installation. Customers may order the IBM Anyplace Kiosk with a hard disk drive or as a diskless thin client device. External attachment points allow attachment of brand-specific signage, faceplates or other peripherals.

Intel Celeron® M Processor 320 (1.3GHz, 400 FSB, 512KB cache) Intel Extreme Graphics 2 technology delivers intense, 3D graphics with sharp images Two SO-DIM memory slots improve expandability Side panel Barcode scanners (optional features) 5a. IBM Anyplace Omni Scanner 5b. IBM Anyplace Line Scanner Optional 802.11b/g wireless support via mini-PCI adapter	Side panel Optional MSR 40GB hard disk drive (optional on select models – standard on all 17” models) Splash-resistant louvers allow airflow and protect internal electronics Threaded mounting points for customized faceplates, signage or additional peripherals (for example, biometric reader) VESA mounting plate easily attaches to a variety of compliant mounts (available with optional wall-mount or countertop kit)
Two high-speed USB 2.0 ports External power supply minimizes kiosk size, keeps heat away from electronics and simplifies service Microphone port   Headphone port External RS-232 port Integrated 10/100 Ethernet provides the speed and bandwidth for LAN communications and Internet access

Robust, stable platform helps deliver strong investment protection

Self-service hardened, IBM Anyplace Kiosk solutions are engineered to help deliver long life and a stable platform. They feature a rugged, durable exterior designed to help withstand frequent usage and rough handling, with a sealed, spill-resistant display. IBM kiosk solutions go through rigorous manufacturing and testing processes to review how these devices will perform, as designed, in real world environments. Microsoft® Windows® XP and Linux operating systems are offered, and Microsoft Windows 2000 is supported.

Easy to install, service and manage

IBM Anyplace Kiosk solutions come with an industry-standard VESA mounting plate, or with the option of integrated wireless connectivity for a single-cable setup that makes them fast and easy to install or remove for service. These kiosks also incorporate hidden switches and a minimal number of cover panel screws, so service providers have fast access to internal components. Plus, Wired for Management (WfM) compliance is offered, enabling convenient remote management.